Urban Style 255 Bottle Dual Zone Full Glass Door Wine Cooler

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If you need your items by a certain date, please contact us prior to placing your order. Expedited shipping availability may vary.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within 24-48 hours from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within three business days of your order, feel free to follow up with us at sales@winecoolersupply.com

All units ship via Standard Door to Door Freight Service. Please note: Free Shipping Does Not Include White Glove Service. If you require white glove delivery service where they unpack it, and place it where you want it. It will require additional charges of $300.00. Please call us at (718) 374-4899 if you would like to upgrade to white glove service.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to sales@winecoolersupply.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

WineCoolerSupply.com is an online retail store. All the Inventory will be shipped from the suppliers' warehouse where all the units are stocked, therefore we cannot guarantee that this item can be cancelled off of the order or returned once it is placed.

All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Enjoy our free gift with every wine cooler you purchase!